For us at CPBN, Business Process Optimisation is the fundamental re-design of an organisation’s processes (Core, Support and Managerial) to achieve dramatic performance improvements in the areas of cost, quality and cycle time and overall satisfaction of both external and internal customers.
We challenge all existing assumptions, paradigms and ‘sacred cows,” that influence the ways in which critical processes are currently executed in your company, paving the way for the radical rethink and redesign of how “the business” is conducted.
This reshaping of business processes will usually have an impact on your organisational structure, information technology, physical infrastructures, and your corporate culture.
Guiding Principles
Our Fact-Based Transformation is a fully developed transformation methodology that can be applied to redesign specific business process, or to transform and/or combine an entire organization.
The emphasis on working with the “facts” is about ensuring that at the start of the process, our clients clearly understand all the dimensions of process performance including resource consumption, so that at the end of the transformation process stakeholders can gauge the level of shareholder value created because of the transformation exercise.
Using ToP Facilitation skills, our consultants will discover and document your company’s Business Activity Model or Process Classification Framework, (the set of Core, Support and Management Process) through which your company’s business objectives and overall goals are achieved.
We will them be able to map using the Business Process Mapping and Notation (BPMN) standard who current does what, how and when in your organisation, and use this “as-is” process analysis as the input for the redesign and optimisation of your company’s “to be” processes.
